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Frequently asked questions
Is Luxury Handbags authentic?
Yes. We operate a closed 'Protocol Network'. Every item is sourced directly from verified boutiques and brand distributors. We offer a 100% Money Back Authenticity Guarantee.
Do I have to pay customs duties?
For USA Clients, Luxury Handbags covers the majority of duties. For other regions, shipments are generally Delivered Duty Unpaid (DDU).
How do I cancel a Private Client Sourcing request?
Requests made via our Private Client Concierge can be cancelled before the deposit is paid. Once a deposit is secured, the sourcing process is final and non-refundable.
How do I know my Luxury Handbags pieces are authentic?
Every piece is verified by our authentication team before it ships, with provenance documented where available.
Can a Luxury Handbags stylist help me choose?
Yes — our personal stylists offer complimentary one-to-one appointments, virtual or in person, across occasionwear, bridal and everyday luxury.
Do prices include duties and taxes?
Duties and taxes are calculated at checkout for your destination, so there are no surprises on delivery.
How are items sourced and how long does it take?
Source through Blind Network — typically 7–14 days.
Zimmermann arrives for the new season with the artisanal conviction that has defined the Australian house since its founding: intricate broderie anglaise, hand-finished embellishment and prints developed in-house, cut with a romantic precision. Each piece has been selected for Luxury Handbags alongside the atelier work of Europe's established maisons and the quietly directional independent boutiques, a curation built on provenance, considered construction and pieces intended to endure.
